FREQUENTLY ASKED QUESTIONS

You have questions, we have answers! 

 

Bring any notes or production elements that you would like to use during your recording. We take care of all the production top to bottom so you don’t have to worry about any of that. Your engineer will coordinate with you the day before the session to get any files needed for your show. Other than that you can bring a good attitude, and you’re all set!

Yes. Your engineer is an experienced professional podcast producer. They will be with you every step of the way taking care of all of the production so you can focus on your podcast.

Yes. Especially during Covid a lot of guests will want to call in instead of coming into the studio. We can connect your guest using Zoom, Skype, or just a regular phone call. If your remote guest has a web cam we can get their video on the podcast as well.

We have 5 mics available. We can accommodate up to 6 total guests in the studio right now to maintain safe social distance.

10 am to 10 pm – 7 days a week. We’re open most holidays. You can book sessions up to 24 hours in advance.

Your files are emailed to you within 48 hours (usually same day) with google drive links that you can download. We’ll send your Mp3, Mp4 (if its a video session), and Wav files.

You can cancel up to 48 hours ahead of time for a full refund using the “Cancel” link in your booking confirmation email. After that we do not do refunds for the session, but we are happy to accommodate rescheduling.

You can reschedule anytime you’d like using the “reschedule” link in your booking confirmation email. If you need to reschedule a session less than 12 hours in advance you can call us and we can still reschedule. However, if you need to reschedule or cancel, and its within a few hours of your session, we charge a $20 reschedule fee to pay the engineer for their time.

 

Absolutely! We have a team of podcast professionals that can take care of all your post production needs. Give us a call or book a consultation to discuss the details!

 

We make sure there is a 15 minute buffer before and after all podcasts to allow the engineer to change over the studio for each podcast. If you go over a little bit, it’s all good. Please be mindful of wrapping up on time so as not to run into the next podcaster’s session. If your session runs more than 15 minutes over, an additional charge will be added to your session.

We try to be as lenient on time as possible. If you start late, we will try to get you your full hour of recording. However, if there is a podcast scheduled after you, we have to change over the room and stop recording on time to get ready for the next podcast. If you think you’re gonna start super late, let your engineer know ASAP, and it may be best to simply reschedule.